Luton Hoo Hotel, Bedfordshire, has named its Employee of the Year at an event hosted in its exclusive use venue, Warren Weir.

With over 235 staff working at the luxury country house retreat, and the highest standard of service expected at all times, becoming Employee of the Year at Luton Hoo Hotel is no mean feat. Management’s strict criteria for selection includes assessing staff based on their aptitude and efficiency in various categories, which comprise performance, responsibility, communication, supporting others, consistency, positivity and working well under pressure.

This year’s winner was the hotel’s marketing and PR co-ordinator, Marnie O’Neill, who has worked at the hotel for nearly two years.

Commenting on her time at Luton Hoo, Marnie says: “Before working at Luton Hoo I wasn’t actively looking for a new job, let alone looking to move to a different country! But when I found out about the role I couldn’t resist applying to such a stunning place, and hospitality marketing seemed like the perfect career move. A month later I was packing my bags and loading my car to make a new start in Bedfordshire!”

“It is a great honour to receive this award, as everyone at Luton Hoo knows how difficult it is to be nominated. I was absolutely stunned when I found out, and I am looking forward to enjoying my prize.”

Marnie was awarded with a two-night stay for two people, including dinner at any Small Luxury Hotel or Pride of Britain Hotel in England.

Matthew Long, GM at Luton Hoo Hotel, comments: “Making the decision was tough, however Marnie really does shine in all areas. She is a fantastic employee, a great person to work with and is an excellent example of the high standards and dedication which are pursuant to Luton Hoo’s outstanding reputation for fine service.”