The Stafford Collection has announced the promotion of John McLean to the role of Managing Director following his appointment to General Manager back in May 2024.
In his new role as Managing Director, John will oversee the entire portfolio, which includes The Stafford London, one of the most prestigious hotels in the capital; Northcote, a boutique hotel with a Michelin star restaurant situated on the edge of the stunning Ribble Valley; and Norma, a contemporary and vibrant restaurant which is inspired by the food and culture of Sicily located in Fitzrovia, London.
With over two decades of experience in the luxury hospitality sector, John has worked in some of the most respected five-star properties worldwide. Before joining the Stafford Collection in 2024, he held numerous leadership roles including Interim General Manager at The Cadogan Hotel in Chelsea. He has also previously worked as Hotel Manager and Interim General Manager of Brown’s Hotel London, and Executive Head of F&B of The Lanesborough.
John is renowned for realigning and repositioning the hotels he heads up, ensuring guests are guaranteed consistent, five-star service throughout their stay. And with such extensive experience in the luxury hospitality industry, John brings invaluable expertise and a genuine passion for creating exceptional guest experiences to the whole collection.
John is also a Springboard Ambassador and a Fellow of the Australian Institute of Management, and the Institute of Hospitality in the UK. His leadership has guided teams to earn distinguished honours, including the Forbes Five Star Award, which recognises properties that deliver exceptional and unforgettable guest experiences.
The Board of Directors at the Stafford Collection shared their congratulations: “John’s vast industry knowledge, and leadership skills have made him a vital part of our team. In the short time he has been at The Stafford London, we have been impressed with his vision and commercial expertise. We are thrilled to see him take on this new role and we look forward to seeing the direction he will lead the Stafford Collection over the coming years.”
Reflecting on his promotion, John McLean said: “I am deeply honoured to step into the role of Managing Director at the Stafford Collection and oversee the entire portfolio. Over the past seven months, it has been a privilege to collaborate with the exceptionally talented teams behind these iconic and storied properties. It is an even greater privilege to now lead these remarkable teams as we continue to celebrate the heritage of our properties while steering the portfolio towards an exciting and dynamic future.”
“On a personal note, this opportunity holds special significance for me. My journey in London began over 30 years ago, right here at The Stafford London, where I worked as a chef. Returning now, it has been truly heartwarming to reconnect with familiar faces from those early days. I am excited and inspired by the road ahead and look forward to contributing to the continued success of this extraordinary collection.”
