Raffles London at The OWO has announced the appointment of Olivier Thomas as Managing Director, effective November 3rd, 2025.
With more than three decades of leadership experience across luxury hotels in Europe, North America, the Middle East, and North Africa, Olivier brings an exceptional track record of operational excellence, visionary leadership, and a deep commitment to guest experience. Throughout his distinguished career, he has been recognized for opening and managing award-winning properties and leading high-performing teams to deliver world-class hospitality.
“We are delighted to welcome Olivier Thomas to Raffles London at The OWO,” said Omer Acar, CEO, Raffles Hotels & Resorts. “Olivier is an exceptional leader with a deep understanding of the artistry and precision that define luxury hospitality. His international experience and passion for creating meaningful guest experiences make him the ideal steward for this exceptional hotel and under his leadership Raffles London at The OWO will continue to represent the very best of elegance, excellence, and cultural relevance in the heart of one of the world’s greatest cities.”
Most recently, Olivier served as General Manager of Hôtel de Paris Monte-Carlo, a three Michelin Key property celebrated worldwide for its legendary hospitality. Olivier’s impressive career also includes serving as General Manager of Four Seasons Hotel Abu Dhabi, and spans leadership roles at Four Seasons Hotel Casablanca, Four Seasons Amman, The St. Regis New York, The Westin Excelsior Rome, Savoy Hotel London, Hotel Palace Milan, Montreux Palace, and Hotel Plaza – each reflecting his unwavering commitment to excellence in service and operations.
In his new role at Raffles London at The OWO, Olivier will bring a visionary approach, operational finesse, and an enduring passion for crafting unforgettable guest experiences.
“It is an incredible honour to join Raffles London at The OWO, a property that represents both heritage and innovation at the very highest level of luxury,” said Olivier Thomas, Managing Director, Raffles London at The OWO. “I am deeply inspired by the legacy of this building and the Raffles brand’s timeless spirit. Together with our talented team, I look forward to creating exceptional experiences that celebrate London’s unique character and Raffles’ hallmark of gracious hospitality.”
Raffles London at The OWO, located in the historic Old War Office building in Whitehall, represents one of the world’s most anticipated luxury destinations. With Olivier Thomas at the helm, the hotel is poised to continue redefining elegance, service, and sophistication in the heart of London.
