High in Rwanda’s volcanic highlands, Wilderness has unveiled the Sanctuary at Bisate – a purpose-built wellness space dedicated to restoration, reflection and connection to place. Now welcoming guests of both Wilderness Bisate and Bisate Reserve, the Sanctuary moves beyond the traditional spa to offer a considered, design-led environment rooted in Rwandan identity.
“Set against the views of Mount Bisoke and the surrounding rainforest, the Sanctuary is deeply connected to its setting. In collaboration with local artisans, Artichoke Interior Design and Black Sable Architecture, we focused on creating a space that prioritises experience over ornamentation. Its circular form, inspired by the symbolism of a cocoon, establishes an immediate sense of calm and transformation on arrival. We are delighted to welcome guests to experience this important new chapter for Wilderness Rwanda”, said Manzi Kayihura, Wilderness Rwanda Chairman.
The spatial journey is defined by a deliberate interplay of scale, light and movement. Narrow, low-lit corridors transition into expansive, light-filled volumes, particularly within the hydrotherapy areas, where contrast enhances the overall sense of balance and serenity. Local craftsmanship is at the heart of the Sanctuary’s design. With the exception of the tiles and aluminium doors, all materials were sourced within Rwanda. Handmade red clay bricks – a hallmark of Rwandan architecture – are arranged in varied patterns to define distinct yet harmonious spaces, while slate and volcanic stone accent key areas.
Interior wall cladding and ceiling finishes were created by Irebe, a Rwandan company dedicated to local employment and skills development. This collaboration, initiated during the conceptualisation of Bisate Lodge, continues at the Sanctuary, with all finishes carefully aligned to the architectural vision. Traditional imigongo patterns and geometric motifs, together with bespoke artworks, reinforce Rwanda’s rich cultural identity. Natural materials and a considered palette of greens, brick tones and deep blacks echo the surrounding landscape, and connect visually to both Bisate properties. Lighting is thoughtfully restrained, guiding movement and encouraging presence. Recycled-glass chandeliers add subtle drama to the treatment rooms, while a domed skylight above the apothecary introduces natural light, enhanced by plants and textured wall finishes.
In keeping with Wilderness’ ethos, the Sanctuary was developed with a minimal environmental footprint. The ionised, heated indoor lap pool has been engineered for responsible water use, requiring only occasional top-ups. Every product has been selected not only for its restorative efficacy, but for its commitment to sustainability, ethical sourcing and responsible production.
Wellness experiences range from facials to full-body therapies, available in private, single and double treatment rooms. The Bisate Reserve Signature Experience draws on ancient heat therapies to promote muscle recovery and stimulate lymphatic flow. Warm Himalayan salt poultices, infused with calming notes of lavender and ginger, ease tension from feet to face in a restorative journey that begins with a welcoming ritual, followed by a facial poultice massage and full-body treatment for deep, holistic renewal. All therapies blend indigenous botanicals, traditional African wellness practices, and microbiome-focused science for profoundly restorative, results-driven wellness.
Hydrotherapy facilities, including the lap pool, steam room, sauna and ice bath, provide energising contrast, while meditation pods and underfloor heating ensure comfort in the highland climate. The outdoor spaces are equally intentional. Jean-Moise Habimana, Wilderness’ Head Agronomist, shaped the gardens using extensive local knowledge to ensure they sit comfortably within the landscape. A deck for self-guided yoga overlooks the forest and volcanic peaks, offering a dedicated space for quiet movement and reflection.
Rather than introducing a standalone refreshment area, offerings are served from Bisate Kwanda – the Day Lounge that services both lodges and accommodates early arrivals and later departures – ensuring continuity and an uninterrupted guest experience.
Sound forms an integral part of the Sanctuary’s atmosphere. Sanctum – The Sounds of Bisate, a specially composed original album, captures the property’s natural soundscape. Layered with the ambient rhythms of rainforest, wildlife and local culture – from birdsong to distant gorilla calls within Volcanoes National Park – the curated soundtrack grounds guests in a sense of place, gently transitioning them from daily pace into the stillness of the landscape.
“The Sanctuary was envisioned as a wellness haven, where guests can engage with Rwanda’s distinctive design language while fully unwinding”, added Caline Williams-Wynn, Artichoke Interior Design. “From the outset, authenticity and connection guided the brief. The result is a space that feels considered, grounded and intrinsically linked to its surroundings and community”.
Marking the debut of this wellness concept in Rwanda, the Sanctuary also signals a broader evolution within Wilderness – placing design, culture, sustainability and meaningful connection at the centre of the guest experience. Beyond treatments alone, it offers space to pause and reflect, particularly following transformative encounters such as mountain gorilla trekking, allowing guests to reconnect through architecture, atmosphere and place.
