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As The Water Studio reopens in Clerkenwell, Hansgrohe announces new ways of working

Nyall McCurrachBy Nyall McCurrach19 July 20202 Mins Read
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After almost four months of enforced closure following the UK’s descent into lockdown, Hansgrohe is pleased to announce the re-opening of its showroom in Clerkenwell, the heart of London’s design district. The Water Studio is now open by appointment only for B2B trade customers. 

Comprising two leading bathroom brands, AXOR and hansgrohe, The Hansgrohe Group designed The Water Studio as a creative space where architects, designers and specifiers can find inspiration, demonstration and interaction. Whilst the current circumstances demand new ways of working, Hansgrohe has introduced safety measures and innovative technology to help maintain a continuity of service for its customers and partners in the design industry. 

Following government guidance, The Water Studio has all necessary Covid-19 precautions in place, including a maximum of two persons on site at one time, correct and efficient PPE, a one-way system and relevant social distancing signage in place. Hansgrohe understands the importance of touching products to see how they feel and operate, therefore working water displays will be available for use. These displays will be wiped down after every visitor and the showroom will be deep cleaned each evening.

The capacity within the showroom will be closely managed by staff; appointments will be pre-booked, Monday to Friday between 10:30-15:00, and no walk-ins or overlapping visits will be permitted in order to mitigate risk. Each visit will be booked via the customer’s Area Sales Manager, with each visitor required to complete a Covid-19 self-declaration form prior to their arrival.

Hansgrohe is also investing in virtual technology by offering virtual showroom tours for prospective visitors who can not, or would prefer not to, visit in person (launch date to be announced).

Jay Phillips, Managing Director of Hansgrohe UK & Ireland, said “The safety of our colleagues, customers and those within the industry, remains our first priority. We are excited to reopen The Water Studio and have put in place measures to ensure safety and wellbeing isn’t compromised; this includes the introduction of virtual services, which will help us to meet the demands of this new way of life”.

To organise a visit, please email [email protected] five days ahead of the preferred date and kindly allow 24 hours for a response. Members of the public can view product ranges at their local showrooms, which can be found by visiting the website: https://www.hansgrohe.co.uk/the-water-studio#partner-finder.

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Nyall McCurrach

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