Mandarin Oriental Hotel Group has appointed Marcel Thoma as General Manager of Mandarin Oriental, New York, overseeing the executive management and operations of the Five-Star hotel. Within the role, Mr. Thoma will also act as Area Vice President overseeing Mandarin Oriental, Boston, Mandarin Oriental, Santiago, Mandarin Oriental Residences, Beverly Hills, Mandarin Oriental Residences, Fifth Avenue, and The Residences at Mandarin Oriental, New York operations.
Mr. Thoma is delighted about his expansive new role in the Americas. He said: “I am thrilled to return to New York, a city I called home for seven years. Its vibrant energy and world-class offerings are incomparable. Together with the dedicated team at Mandarin Oriental, New York, I look forward to channelling that energy and passion into delivering the highest standards of personal service and further elevating each guest experience.”
Mr. Thoma joined the hotel Group three years ago and has over 25 years of luxury hospitality industry experience. Most recently the General Manager of Mandarin Oriental, Marrakech, he began his career in Zürich at the luxury boutique Widder Hotel, followed by roles with Ritz-Carlton in Mexico and Spain. He then moved on to management roles with Rosewood Hotels & Resorts at The Carlyle in New York, Swire Hotel’s The Upper House in Hong Kong and Mandarin Oriental Hotel Group’s corporate headquarters. Swiss-born and a graduate from École Hôtelière de Lausanne, in addition to his native German, he also speaks English, French and conversational Spanish.
A stunning fusion of modern design with stylish oriental flair, the property features 244 elegant guestrooms and suites—all with breathtaking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, offering an all-day menu of elevated comfort food and well-crafted drinks with views of Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star spa; and a state-of-the-art fitness centre with a 75-foot lap pool.
In addition, there are premium meeting and event spaces, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle’s Deutsche Bank Centre, the hotel is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theatre District, Lincoln Centre, Central Park, Jazz at Lincoln Centre, and The Shops at Columbus Circle’s collection of luxury retail stores and restaurants.